"Training the First Responders" explains the purpose and content of TELMAC, which provides comprehensive training in law enforcement's response to a 911 call about a missing or abducted child, which begins with the telecommunicator who answers the emergency line. TELMAC is delivered through a flexible online learning platform that is completed in a self-directed manner, enabling telecommunicators to work on the course anytime 24/7 in increments of time that fit their demanding schedules and workloads. "Faces of the AMBER Alert Network" features the work of Sara Hennessey, who has been the New Hampshire AMBER Alert Coordinator since Septembers 2012, beginning her service with the New Hampshire State Police as a trooper in 1998. She is a sergeant in the agency's Major Crime Unit and commands the Family Services Division. She describes the path that brought her to working with AMBER Alert, discusses the best and most difficult parts of her jobs, and explains various aspects of her AMBER Alert work in New Hampshire. Featured in "AMBER Alert in Indian Country" describes dialogue, networking, and collaboration at Fort McDowell, Arizona, marking the beginning of AMBER Alert training and technical assistance under the 2019 Ashlynne Mike AMBER Alert Indian Country law. "AMBER Alert on the Front Lines" features how Ohio AMBER Alert prevented a child from being taken to Las Vegas by her grandmother via hitchhiking.
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